From Scoping to Live Calls in 4 Seamless Steps.
We partner closely with selected businesses to ingest knowledge, configure deterministic guardrails, bridge telephony lines, and validate performance before going live.
Discovery & Scoping
Scoping inbound volume, outbound campaigns & workflows.
Knowledge Ingestion
Ingests company FAQs, pricing rules, and strict guardrails.
Telephony Setup
Connects virtual DID numbers or bridges to existing PBX.
QA & Go-Live
Conducts end-to-end call test battery before live volume.
A structured roadmap built for operational reliability.
Every deployment follows strict engineering milestones to ensure low latency, zero hallucinations, and high customer satisfaction. Scroll to explore each rollout step.
Conversational Discovery & Workflow Scoping
We analyze your inbound call volume, outbound outreach campaigns, and the exact customer workflows you want to automate. We define clear success metrics before writing a single line of configuration.
Domain Knowledge & Boundary Ingestion
We ingest your business knowledge base, product catalogs, pricing bounds, and operating hours into a dedicated vector retrieval store with deterministic guardrails.
Telephony Bridging & Integration Plumbing
We provision virtual phone numbers, configure outbound campaign dialers, connect directly to PBX via SIP trunks, and bridge bi-directional webhooks to your CRM and calendars.
Simulated Stress Testing & Monitored Go-Live
We subject the AI employee to hundreds of multi-accent conversational scenarios, verify interruption handling, and launch with continuous telemetry monitoring.
Hardened voice pipelines designed for production.
We build voice agents on low-latency protocols and deterministic rules so your customer experience is never compromised.
Low Latency Audio Stream
Optimized streaming WebRTC pipelines ensure conversational turn-taking feels immediate, natural, and free of awkward robotic silences.
Deterministic Policy Guardrails
Strict boundary logic prevents hallucinations and guarantees the AI only provides verified business facts and authorized pricing.
Instant Human Escalation
When a caller requests a human or an out-of-scope query arises, the AI flags the conversation and dispatches an instant transcript alert to your staff.
Isolated Tenant Governance
All conversation audio, transcripts, and proprietary knowledge remain strictly segregated in dedicated tenant stores.
How a conversation becomes an outcome.
A clear, structured workflow showing what happens from the caller's first sentence to the recorded business result.
Caller Utterance
"I want to see the property tomorrow morning at 11:00 AM."
Understands Requirement
Decodes intent: Site Visit Booking · Preferred Time: Tomorrow 11:00 AM.
Checks System Availability
Queries calendar database, checks slot capacity, and verifies pricing bounds.
Schedules Appointment
Locks the 11:00 AM slot, notifies the property manager, and creates calendar invite.
Customer Receives Confirmation
Instant SMS & WhatsApp confirmation sent with location map & agent details.
Frequently asked onboarding questions.
Q:How is InvarLab different from generic DIY voice AI platforms?
Generic DIY platforms offer raw developer APIs that require heavy engineering overhead to configure, stitch multiple costly providers, and frequently break or hallucinate on complex business queries. InvarLab delivers a fully configured, turnkey voice employee with deterministic guardrails, native Indian multilingual support, and zero engineering burden on your team.
Q:How does Vani learn our company's pricing, services, and policies?
We ingest your approved documentation, service sheets, and FAQs directly into Vani's dedicated knowledge base. The AI strictly follows deterministic rules and will only answer based on verified data—with zero guesswork or unauthorized pricing commitments.
Q:How much effort is required from our internal team?
Very little. Our engineering team handles knowledge ingestion, workflow configuration, telephony setup, and testing. Your team only needs to provide approved business documents and review the interactive prototype.
Q:What happens if a customer speaks in mixed Hindi and English (Hinglish)?
Our speech architecture natively understands Indian multilingual code-switching. The AI seamlessly comprehends fluid transitions between English, Hindi, Gujarati, Marathi, Tamil, Telugu, and other regional dialects without hesitation.
Q:Can Vani handle both inbound answering and outbound campaigns?
Yes. Vani handles 24/7 inbound customer inquiries, <15s instant speed-to-lead callbacks on form submissions, and automated outbound reminder or qualification campaigns with real-time CRM updates.
Q:How do human escalations work in practice?
If a caller requests a manager, exhibits frustration, or encounters an out-of-scope query, the AI employee flags the conversation, logs the structured outcome, and sends an instant priority alert with the full transcript to your team for immediate follow-up.
A structured rollout built for operational accuracy.
Our engineering team handles knowledge ingestion, prompt architecture, and telephony configuration so your team can focus on closing deals.
Turnkey configuration · Zero engineering required from your team