Privacy & Data Policy
Last updated: August 2026. How InvarLab protects your enterprise data, voice streams, and customer conversations.
1. Enterprise Data Isolation
InvarLab does not use your proprietary business conversation audio or custom domain knowledge to train public foundational AI models. All conversation recordings, transcripts, and operational metadata remain strictly segregated in dedicated tenant data stores.
2. Audio Stream Processing & Telephony
Voice streams processed during live telephone calls are encrypted in transit using TLS 1.3 and SRTP protocols. Audio streams are converted to text in memory, evaluated against deterministic business policies, and synthesized with low-latency streaming endpoints.
3. Telephony & CRM Integrations
When authorized, InvarLab integrates with third-party tools (such as Google Calendar, Salesforce, Hubspot, and PBX providers). Data exchanged through these APIs is limited to what is strictly required to execute the customer workflow (e.g. appointment booking or lead qualification).
4. Data Retention & Deletion
Enterprises retain full ownership of call transcripts and audio logs. You may configure automated retention periods or request permanent deletion of customer records at any time via your InvarLab account console or by contacting privacy@invarlab.in.